Underwriter Consultant

Skipton, The Bailey, BD23 1AP

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Dependant on Experience

Depending on skills & Experience

23rd Feb 2018

Apply on or before this date

Full Time

35 hours per week on an Annualised contract



Job Introduction

  • Do you have first class customer service skills and a pleasant telephone manner?
  • Do you possess a proactive and positive “Can Do” attitude?
  • Are you a determined, resilient and confident communicator?
  • Are you a decision maker?

If you can answer “yes” to the above and enjoy having great conversations with customers, then this fantastic opportunity could be the job for you.

We are looking for friendly, hard working individuals who want to learn and progress their career as the Society continues to grow. No formal qualifications are required, just an interest in people and some customer service experience would be useful as full training will be provided.

Main Responsibilities

​As an Underwriter Consultant, you will be part of a Head Office team responsible for helping our customers buy their dream homes. You will review applications from customers who want to secure borrowing against a residential property and will be responsible for making an informed lending decision whilst delivering exceptional customer service.

Ideal Candidate

The ideal candidate will be:

Energised by a fast paced varied and demanding working environment
Passionate about delivering exceptional customer service
Great decision making and organisational skills
Team Player
Great attention to detail
Excellent verbal and written communication skills

What You’ll Get 

In return for all your hard work and commitment for our customers, we’ll give you all the support and recognition you deserve. You can expect a structured training and development programme tailored to your individual needs, keeping your regulation and product knowledge up to date and becoming an expert at using our in-house systems. Coupled with an excellent support network; this will give you everything you need to expand your skills and expertise and develop your career with the Society.

About the Society

At Skipton Building Society we are not just another Financial Services Institution we are a mutual organisation, which means we are owned by our members and believe in placing them at the heart of everything we do.

The same goes for our people. We can only be successful as a business if we have great people and we believe in treating people as individuals. Our values are Trust, Ownership and One Team which reflect the attitudes and way of working everyone here displays on a daily basis, and which are key to the delivery of the outstanding level of personal service we offer our customers.

Package Description

In return for all your hard work and commitment, you will get the support and recognition you deserve. You can expect a structured training and development programme tailored to your needs. You will also be eligible for the following:

  • Group Personal Pension Plan
  • Life Cover
  • 25 days’ holiday, plus one day for each year you’re with us, up to a maximum of 30 days (pro rata when working on a reduced hours basis)
  • SBS offer a range of preferential employee savings & insurance products
  • Paid course fees to study for a professional qualification (where relevant to the role)
  • Childcare vouchers
  • Head Office onsite shop and internet cafe
  • An opportunity to join Simply Health Cash Plan – offering twenty annual benefits including dental care, optical care and physiotherapy
  • Option to donate to charity direct through Payroll Giving
  • Online employee benefits scheme offering discounts with hundreds of high street and online retailers
  • Eye Tests
  • Car Allowance – if applicable to role
  • More senior roles also offer access to group income protection and private medical care

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