Keswick, CA12 5HT
Depending on skills & Experience
25th Jul 2018
Apply on or before this date
Part-time hours between the hours of Monday – Friday 8.30am – 5pm and Saturday 9am-2pm
At Skipton Building Society, we’re not just another financial services institution. We’re a mutual organisation, which means we’re owned by our members and place them at the heart of all we do. The same goes for our part-time Customer Relationship Consultant. With us, you’ll enjoy the flexibility of a good work/life balance, plus benefits that include childcare vouchers, generous holiday allowance, tailored training, a pension plan, life cover and product discounts.
If you’re brilliant with people, this is your chance to make a real difference at the heart of your community as the face of Skipton. As a Customer Relationship Consultant in your local branch, you’ll spend time talking to people about our wide range of financial products and services. By having an enquiring mind and really listening to our customers in person or over the phone, you’ll help to identify the right products for them, in a considered way that builds trust. Whether you’re promoting a new product or resolving a problem, you’ll need to be proactive too, as you put our customers first and provide a great service as a big part of a small, close-knit team.
Passionate about delivering exceptional customer service, you’ll be expected to take ownership and contribute towards your branch’s overall performance objectives. Highly organised and a clear communicator with an eye for detail and comfortable using basic IT systems, you’ll also need to enjoy a sense of routine as you become an established part of your local community.
As a Customer Relationship Consultant, you can expect a structured, tailored development programme, to keep your knowledge up to date. And, in our regular training sessions, you’ll be able to share advice and experience with your colleagues. It’s everything you need to keep growing your skills and expertise with one of the largest building societies in the UK.
At Skipton Building Society we are not just another Financial Services Institution we are a mutual organisation, which means we are owned by our members and believe in placing them at the heart of everything we do.
The same goes for our people. We can only be successful as a business if we have great people and we believe in treating people as individuals. Our values are Trust, Ownership and One Team which reflect the attitudes and way of working everyone here displays on a daily basis, and which are key to the delivery of the outstanding level of personal service we offer our customers.
In return for all your hard work and commitment, you will get the support and recognition you deserve. You can expect a structured training and development programme tailored to your needs. You will also be eligible for the following: