Customer Adviser Huddersfield

Huddersfield , United Kingdom

Salary: £6403.99 (Annual)

Reference: SKP/TP/25/48

Positions available: 1

Apply by 2013-08-28

Position: Part Time

Closing date expired.

Description

Job Introduction

If you are brilliant with people and have an enquiring mind you have the opportunity to join something special. We’re looking for someone to join our team and become one of the faces of Skipton in your area. Skipton are the fourth largest building society and we are looking for a Customer Adviser in Huddersfield.

Main responsibilities

What you’ll do for our customers


As a Customer Adviser, you’ll be engaging in conversations and providing information to customers on the full range of financial products and services that we offer. By really listening to and getting to know our customers you’ll help them to review their circumstances and proactively identify the most appropriate products to suit their needs, all the while providing a straightforward, helpful service that lets your enthusiasm shine through.


In our friendly working environment, you’ll play an important part in making the most of every conversation with every customer, face-to-face or over the phone. So, whether you’re promoting a new product or resolving a problem, you’ll always place our customers’ needs at the heart of everything you do and provide a first-class service every time.

The ideal candidate

What you’ll get


In return for all your hard work and commitment for our customers, we’ll give you all the support and recognition you deserve. You can expect a structured training and development programme tailored to your needs, keeping your product knowledge up to date and becoming an expert at using our in-house systems. And, in our Morning and weekly Training Sessions, you’ll be able to share advice and experience with your colleagues. You’ll have everything you need to keep growing your skills and expertise.


You also have potential to earn a reward under the ‘Distribution Rewarding Excellence scheme,’ this primarily focuses on quality measures with a secondary measure against commercial objectives.

 

What qualities are we looking for?

• Being really passionate about delivering exceptional customer service

• Enjoy meeting new people

• Great listening skills

• Excellent team work skills

• Good attention to detail

• Excellent verbal and written communication skills

• Energised by a fast paced varied and demanding working environment

• Having a good level of organisational skills

Apply for this job